Orders with Swish as chosen payment method - please swish your order amount to number 123 104 3736 att the time of placing your order.
In-stock items with personalization will be shipped within 48 hours, often less. We ship our products via tracked DHL and/or Postnord (Swedish Postal service). Delivery time depends on the country of destination.
You are free to return your product within 15 days. To be eligible for a return, your item must be unused and in the same condition that you received it.
Please note that personalized products will not be accepted as returns, unless of course it is faulty.
As soon as your return is received, inspected and approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a few bank days.
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
To return your product, please ship it to us at:
Tote Stories
Beckasinvagen 1A
239 41 Falsterbo
Sweden